OKVIP Terms & Conditions — In plain language, in Bengali

1General Terms & Introduction

OKVIP (okvip-taka.net) is an online betting and gaming platform serving users in Bangladesh. These terms and conditions apply to both the website and the mobile app.

By creating an account or using OKVIP's services, you confirm that:

• You are 18 years of age or older.
• You are registering with your own identity and personal information.
• You are using the platform voluntarily and for entertainment purposes.
• You have read and understood these terms and conditions in full.

OKVIP reserves the right to update these terms and conditions at any time. Any changes will be announced on the website. Continued use of the platform after an update constitutes acceptance of the revised terms.

2Account Registration & Usage

Providing accurate and complete information during registration on OKVIP is mandatory. Submitting false information may result in permanent account closure and forfeiture of any remaining balance.

Important account rules:

• Each person may hold only one account. If multiple accounts are found, all of them will be closed.
• The mobile number used during registration must be your own and will need to be verified.
• You are solely responsible for keeping your password confidential. Never share your password with anyone.
• If your account details change (phone number, email), please update them immediately.
• If you suspect unauthorized access to your account, notify OKVIP support immediately.

3Identity Verification (KYC)

OKVIP follows a Know Your Customer (KYC) process to maintain a safe environment. KYC verification must be completed before making any withdrawals.

Documents typically required for KYC:

• National ID (NID), passport, or birth certificate.
• Verification of the mobile number used during registration.
• A selfie or live verification may be required if needed.
• Proof of payment method ownership (bKash/Nagad statement).

KYC verification is typically completed within 12 to 48 hours. If there are any issues with the verification process, OKVIP support will notify you accordingly.

4Deposit Policy

To make a deposit on OKVIP, you must use a payment method registered in your own name. Funds sent from third-party accounts may be returned.

General deposit information:

OKVIP does not accept funds from illegal sources. If money laundering or any other unlawful activity is suspected, the account may be subject to investigation and the relevant authorities may be notified.

5Withdrawal Policy

KYC verification must be completed before any withdrawal can be processed. Withdrawal requests are typically handled within 5 to 15 minutes, with faster processing available for VIP members.

• Minimum withdrawal: ৳500.
• Withdrawals will only be sent to the same payment method used for the original deposit.
• Winnings from bonuses cannot be withdrawn until the wagering requirements have been met.
• The maximum daily withdrawal limit varies depending on your VIP level.
• In cases of suspicious activity, OKVIP may temporarily place a hold on withdrawals.

6Bonus & Promotion Terms

Every bonus and promotion at OKVIP comes with specific terms and conditions. Make sure you read them before claiming any bonus.

General bonus terms:

• The welcome bonus is available to first-time registered members only — once per person or household.
• Bonus wagering requirements are generally between 5x and 10x and are clearly stated with each individual bonus.
• Bonuses are generally valid for 7 to 30 days. Any unused bonus balance will be forfeited once the validity period ends.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after all conditions have been met.
• Using multiple accounts to claim bonuses, using a VPN, or engaging in bonus arbitrage is strictly prohibited.
• OKVIP reserves the right to modify or cancel any bonus at any time.

If a bonus is claimed using a specific promo code, the separate terms of that promotion will apply. Full details can be found on the promotions page.

7Sports Betting Rules

Before placing bets in OKVIP's Sports Betting section, please familiarise yourself with the following rules:

• Once a bet is confirmed before a match begins, it cannot be changed — review everything carefully before confirming.
• If a match is postponed or cancelled, bets are generally voided and stakes refunded, though different rules may apply in certain circumstances.
• Odds in live betting can change at any time. The odds at the moment your bet is confirmed are final.
• When using the cash-out feature, you will receive the amount offered at that specific moment.
• OKVIP reserves the right to void any bets placed at incorrect odds displayed due to a technical error.

Maximum bet limits vary by event and market. Higher bet limits apply for VIP members.

8Casino & Gaming Rules

All games on OKVIP — including Live Casino, slots, and table games — must be played in accordance with the platform's established rules.

• RTP (Return to Player) information for each game can be found in the game description.
• In Live Casino, the dealer's decision is final. If a game is cancelled due to a technical issue, all bets will be refunded.
• If your internet connection drops during a game, the result is recorded on the server — you'll be able to see it once you reconnect.
• If you encounter a technical error in any game, report it to support immediately — exploiting such errors is strictly prohibited.

9Account Suspension & Closure Policy

OKVIP may suspend or permanently close an account for any of the following reasons:

• Registering with false information or committing KYC fraud.
• Operating multiple accounts.
• Bonus abuse or arbitrage betting.
• Suspected money laundering or involvement in illegal activities.
• Attempting to harm the platform's systems or other users.
• If proof is found that the account holder is under 18 years of age.

To voluntarily close your account, submit a request via live chat or email. Any remaining valid balance will be refunded.

10Responsible Gaming & Player Protection

OKVIP believes that betting and gaming are a form of entertainment — they should never be treated as a primary source of income or a solution to financial problems. With that in mind, we have made our responsible gaming tools easily accessible to all users.

Available at OKVIP:

• Set deposit limits — daily, weekly, or monthly.
• Cooling-off period — take a break from 7 days up to 6 months.
• Self-exclusion — temporarily deactivate your account for a set period.
• Gaming history and spending review.

If you feel you may be developing a dependency on gambling, please Responsible Gaming Page check it out or contact support immediately.

11Changes, Disputes & Applicable Law

OKVIP may update these terms and conditions, in part or in full, at any time. The revision date will be shown at the top of the page, and members will be notified by email for any significant changes.

Dispute Resolution:

• For any complaints, please reach out first via live chat or email at support@okvip-taka.net.
• OKVIP typically responds within 24 hours and aims to resolve issues within 7 business days.
• In the event of a dispute, OKVIP's server logs and records will serve as the final and definitive evidence.

These terms were last updated on 1 January 2026. If any section is unclear, contact our support team — we'll walk you through it in detail.